Terms and Conditions

1. Purpose of the website

The website serves an exclusively informational and promotional purpose for The Reserve Bacalar real estate development: presenting the project, its products, amenities, and progress, and providing you with contact channels to request information and schedule visits.

2. Informational nature of the content

The renders, images, plans, architectural floor plans, surface areas, measurements, amenities, specifications, and descriptions published on the site are conceptual, illustrative representations. The project may evolve during its executive design and construction phases, and the information may change without notice.

Nothing published on this website constitutes a binding offer, a promise of sale, a guarantee of returns, or legal, tax, or investment advice. Any transaction is completed exclusively through the written contracts executed for that purpose, which prevail over any content on the site.

3. Pricing and quote tool

The prices shown on the site, including those in the quote tool, are reference list prices expressed in Mexican pesos (MXN), subject to change without notice, to inventory availability, and to written confirmation.

The projections and simulations generated by the quote tool are illustrative exercises provided for informational purposes only; they do not constitute a binding quote, an offer of credit, or a contractual document.

4. Intellectual property

The Reserve Bacalar brand, together with the logos, texts, renders, photographs, videos, plans, and other content on the site, is the property of its respective owners and is protected by intellectual property law. Its reproduction, distribution, or modification without prior written authorization is not permitted.

5. Third-party services and links

The site may link to third-party services — such as WhatsApp, Instagram, or the interactive master plan viewer — which are governed by their own terms and policies. We are not responsible for the content or operation of those services.

6. Restricted-access areas

The site includes private areas (such as the partners' area and the administration panel) that require personal, non-transferable credentials. Users are responsible for safeguarding their credentials and for any use made of them; the information contained in those areas is confidential.

7. Limitation of liability

The site is provided "as is." We strive to keep it available and up to date, but we do not guarantee that it will be free of interruptions or errors. To the fullest extent permitted by law, we will not be liable for decisions made solely on the basis of the site's content, or for damages arising from its use or unavailability.

8. Amendments

We may amend these terms at any time. The version in force will always be the one published on this page, together with its update date.

9. Governing law and jurisdiction

These terms are governed by the laws of the United Mexican States. Any dispute shall be submitted to the competent courts of the State of Quintana Roo, and the parties waive any other jurisdiction to which they may be entitled.

Contact: ventas@thereservebacalar.com · (+52) 998 233 1188.